Try the following to reset your phone if it is giving you a tough time This will return it to its original state factory state.
Make sure your phone is fully charged and back up all necessary contacts.
1. Press and hold the dial key, 1 and # keys together.
2. Without releasing them press and hold the Power button as well.
Hold all keys until you see the screen display "formatting".
Allow the process to complete for your phone to return to original factory settings.
Make sure your phone is fully charged and back up all necessary contacts.
1. Press and hold the dial key, 1 and # keys together.
2. Without releasing them press and hold the Power button as well.
Hold all keys until you see the screen display "formatting".
Allow the process to complete for your phone to return to original factory settings.